Our Story

RJ Telecommunications continues to grow and serve southeastern Michigan and beyond

Present
2023
  • November
    Chace McLaughlin
    Chace McLaughin joined the team as IT Systems Director and began building out RJ’s IT services.
  • September
    Elizabeth Crossman
    Elizabeth Crossman joined the RJ team as our main field technician and customer care specialist to oversee project management.
  • July
    Mark Friday
    Mark Friday officially became full owner of RJ Telecommunications and is now the proud owner and president!
  • January
    Emily Ostroski
    Emily Ostroski joined the team to help with the transition of owners as our controller, helping to streamline our operations and bring the company into the 21st century.
2023
2017
Mark Friday
Ryan Fansler
Mark and Ryan created RJ’s first web portal and began the process of updating systems to allow for a better user experience. We took the features our customers requested and integrated those into the web portal first.
2017
  • Mark Friday
    Mark Friday became 30% owner of RJ Telecommunications.
2016
  • Ryan Fansler
    Ryan Fansler joined RJ. His networking expertise, vast knowledge of coding languages, and his ability to learn new coding languages pushed RJ’s VOIP services in a much-needed step forward.
2016
2013
With RJ’s shift from traditional phone systems to VOIP, the company saw major growth. Current customers were converted to VOIP, and new customers were brought on thanks to word-of-mouth recommendations and outsides sales reps. This transition was made easier due to the RJ Team’s expansive knowledge of the legacy PBX system.

2013
With Nortel’s downfall in 2013, RJ needed to shift gears to ensure its longevity as a company. To accomplish this shift, RJ invested in colocation space in Southfield, Michigan and became a VOIP supplier, connecting customers with on-site VOIP systems and remote phone system configurations. RJ’s first test as a VOIP supplier was to connect a customer’s Nortel Option switch with their phone system in Honduras. RJ found a way to accomplish this and saved the customer thousands in international communication.
2013
2004
As the economy fluctuated in the early 2000s, the telecommunications industry saw many ups and downs. However, thanks to RJ’s reputation in customer service and phone systems, RJ continued to maintain large Nortel systems and receive cabling projects during this time.
2004
  • Mark Friday
    Mark Friday joined RJ Telecommunications as a cable technician at 17 years old.
2004
1997
RJ Telecommunications grew as a company, adding customers such as the Oakland Press and Easter Seals of Michigan. RJ started to become recognized as a reliable telecommunications and cabling company in southeastern Michigan.
1996
  • Not the real Robert Jenereaux
    Robert Jenereaux founded RJ Telecommunications as a low voltage cabling company and Nortel phone system installer and maintenance provider.