Custom Business Voice Solutions
RJ delivers quality customized voice services through a privately hosted setup exclusive to your business.
RJ Telecommunications has been our trusted voice and data partner for over 15 years. They provide excellent customer service and have customized our phone and data systems to fit our everchanging needs. Mark is a trusted advisor who supports our mission and is consistently knowledgeable, responsive, and courteous. We look forward to our continued partnership with RJ for years to come!
”Claire
Easter Seals | MORC
Moving all network and phone communications to RJ Telecommunications from our prior service provider (AT&T) has been a night and day difference in speed of network service provided. Support staff is very knowledgeable, professional, and courteous when issues arise. When issues do arise, staff is proactively monitoring the situation and normally know what the issue is before I call or email. Mark and his staff have been spectacular in their customer service levels and implementing what we are looking for, in regards to reliability, sustainability and fail-over for each of our branch locations.
”Daniel Wexstaff
K/E Electric Supply Corp.
Phone System Features
- Automated Attendant
- Remote Call Pickup
- Call Monitoring & Recording
- Call Parking & Queuing
- Call Routing & Forwarding
- Call Transfering & Waiting
- Voicemail to Email
Web Portal Features
- View Call Detail Records
- Enable/Disable Call Forwarding
- Call Blocking
- Queue Monitoring
- Manage Music on Hold
- Edit Extensions/Users
Business Communications on-the-go with Microsoft Teams
Unified Communications
RJ Telecommunications has installed certified Microsoft Session Border Controllers that allow you to use your RJ Business Phone system in conjunction with Microsoft Teams. This is commonly called Microsoft Teams Direct Routing.
Direct Routing
Direct Routing allows Microsoft Teams users to connect to a public switched telephone network for the purpose of making and receiving external phone calls through Microsoft Teams on any device.
A mobile solution to your desk phone dilemma
Mobile Communication
Created with the mobile user in mind, Groundwire combines all of your business needs into an app that mirrors your desk phone, allowing you to increase productivity on-the-go with intuitive features such as call recording, address book matching, busy lamp field, and more.
